❓ Frequently Asked Questions
What is Mixinmist? ▼
Mixinmist is an all-in-one platform that enables you to create, brand, and sell your own beauty products—without any minimum order quantity.
Do I need any prior business experience to start? ▼
Not at all. Mixinmist is designed for beginners and experienced sellers alike. Our intuitive dashboard and dedicated support make it easy to start.
How do I sign up? ▼
Simply visit
mixinmist.com, choose a subscription plan that suits your needs, and complete the registration process.
Can I sell under my own brand name? ▼
Absolutely! Your logo and branding will be featured prominently on your products, while manufacturing details appear in small text.
Do I have to order in bulk? ▼
No. With Mixinmist, there are no minimum order quantities (MOQs). You can start small and scale as your business grows.
Can I customize product formulations? ▼
Currently, you can select and rebrand products from our curated library. Future updates may include fully custom formulations.
Where can I sell my products? ▼
You can sell directly through your Mixinmist online store, as well as via social media and major online marketplaces.
How do I manage my orders? ▼
All your orders are managed in real-time on your Mixinmist dashboard, where you can track sales, process shipments, and communicate with customers.
Who handles customer service? ▼
Mixinmist manages all customer service aspects including order processing, shipping updates, and complaint handling on your behalf.
How do I set my own prices? ▼
You set the retail prices for your products, giving you complete control over your profit margins, typically ranging between 40% and 80%.
When and how do I get paid? ▼
Payments are settled on a weekly basis (T+7 days) via UPI or bank transfer after deducting any platform and transaction fees.
Are there any hidden fees? ▼
No. You only pay for your chosen subscription plan and applicable transaction fees. There are no hidden costs.
Who handles packaging and shipping? ▼
Mixinmist manages all manufacturing, packaging, and shipping, so you never have to worry about inventory or logistics.
What are the shipping charges? ▼
Shipping charges are included in the product cost. There are no additional logistics fees.
How long does delivery take? ▼
Orders are processed and shipped within 3-7 business days, depending on the customer's location.
Do I need my own website? ▼
No, Mixinmist provides a ready-to-use online store with a subdomain (e.g., yourbrand.mixinmist.com).
Can I connect my own domain? ▼
Yes, if you are on the ₹999/month plan or higher, you can connect your custom domain.
Can I integrate with Shopify or other platforms? ▼
No need for third-party integrations—Mixinmist includes a full-fledged built-in e-commerce system.
What are the available plans? ▼
We offer subscription plans starting at ₹699/month, with higher tiers offering additional features like custom domain integration and advanced support.
Can I cancel my subscription anytime? ▼
Yes, you can cancel your subscription at any time. Your store and services will be deactivated at the end of the billing cycle.
